Refund Policy

Thank you for shopping with Yarnberry Boutique! We take pride in our handmade crochet items, homemade jams and jellies, and we hope you are delighted with your purchase. Please review our refund policy below before completing your order.

1. No Refunds Due to the Nature of Our Products

Due to the handmade and perishable nature of our products, we do not offer refunds. All sales are final. We encourage you to carefully review your order before making a purchase.

2. Damaged or Defective Items

While we do not offer refunds, we want you to be satisfied with your purchase. If your item arrives damaged or defective, please contact us within 3 days of receiving your order. We will gladly assist you with a replacement or other resolution. To help us address the issue promptly, please provide a photo of the damaged or defective item when contacting us.

3. Order Changes or Cancellations

Once an order is placed, it is processed quickly, and we may be unable to make changes or cancellations after the order is confirmed. Please double-check your order before completing the purchase. If change or cancellation is needed please contact us within 24 hours. 

4. Exceptions

In rare cases, exceptions may apply (for example, in the event of a manufacturing defect that cannot be repaired or replaced). If you believe there is an issue with your order that qualifies for an exception, please contact us, and we will review your situation on a case-by-case basis.

5. Contact Us

If you have any questions or concerns about our refund policy or your order, please reach out to us at:

Email: YarnberryBoutiqueLLC@gmail.com
Phone: 912-314-5248
Address: 8975 Edenfield Rd, Metter, GA 30439